Shipping policy
🚚 Shipping Policy – Kridha Decor
At Kridha Decor, we are committed to delivering your orders with care, efficiency, and transparency. Please take a moment to review our updated Shipping Policy, which outlines key details regarding processing, delivery, and new regulations.
⚠️ Important Notice for USA Customers – New Tariff Regulations
Effective immediately, all shipments to the USA are subject to an additional 50% tariff/import regulation fee imposed by customs.
- This charge is levied by US authorities and is the buyer’s responsibility.
- The tariff will be applied in addition to standard shipping charges during checkout or at the time of customs clearance.
- Kridha Decor is not liable for these government-imposed fees and cannot influence or waive them.
We strongly recommend all USA customers to review and be fully aware of this regulation before placing an order.
Processing Time
- All orders are processed within up to 7 business days from the date of purchase.
- During peak holiday seasons or promotional campaigns, processing may be delayed slightly, but we always strive to dispatch your order at the earliest possible.
Shipping Carriers & Transit Time
- We partner with DHL, Aramex, ShipRocket, and other trusted carriers to ensure secure delivery.
- Once dispatched, the average transit time is approximately 10 business days, depending on location.
- Please note that transit time may be affected by weather conditions, customs delays, or carrier service interruptions.
Shipping Rates
- Shipping rates are calculated based on total weight and delivery address.
- Final charges are displayed at checkout before payment confirmation.
- Promotional Offers: Free or discounted shipping may occasionally be available for qualifying orders—stay updated via our website and newsletters.
Order Tracking
- Once shipped, you’ll receive a confirmation email with a tracking number.
- Tracking updates will be available either on our website or directly via the carrier’s tracking portal.
Customs & Import Taxes
- Buyers are responsible for all customs duties, import taxes, tariffs, and fees charged by their local authorities.
- Kridha Decor is not responsible for delays caused by customs clearance processes.
Order Modifications & Cancellations
- Requests for changes or cancellations must be made before processing is complete.
- Once shipped, we are unable to modify or cancel the order, though we will make every effort to assist you if possible.
Lost or Damaged Shipments
- If your order arrives damaged or is lost during transit, please notify us immediately.
- We will coordinate with the carrier to resolve the issue and provide either a replacement order or a refund, depending on the circumstance.
Contact Us
We’re here to help! For any queries regarding shipping, tariffs, or your specific order:
📧 Email: kridhadecor0225@gmail.com
📞 Phone: (+91) 9971155802
Our customer service team is available during business hours to provide assistance with your concerns.
✅ By placing an order with Kridha Decor, you acknowledge and agree to this Shipping Policy and associated conditions, including the newly applicable US tariffs.
We sincerely value your trust in Kridha Decor and remain dedicated to providing you with quality products, transparent service, and timely deliveries.
