Shipping policy
At Kridha Decor, we are committed to delivering your orders with care, efficiency, and transparency. Please take a moment to review our Shipping Policy, which outlines key details regarding processing, delivery, and international shipping.
A Note on Import Duties for International Orders
International orders, including those to the USA, may be subject to customs duties or import taxes set by your country's government. These charges (if any) are the buyer's responsibility and are separate from our shipping charges. Rates vary by country and product, and can change — for the most current rate, please check with your local customs authority before ordering. Kridha Decor has no control over these fees and cannot waive them.
For orders delivered to the United States, Kridha Decor pays all customs duties and import taxes (delivered duty paid), so there is nothing extra to pay on delivery. For orders to other countries, customs duties or import taxes set by your country's government are the buyer's responsibility and are separate from our shipping charges
Processing Time
All orders are processed within up to 7 business days from the date of purchase.
During peak holiday seasons or promotional campaigns, processing may be delayed slightly, but we always strive to dispatch your order at the earliest possible.
Shipping Carriers & Transit Time
We partner with India Post International, DHL, Aramex, ShipRocket, and other trusted carriers to ensure secure delivery.
Once dispatched, the average transit time is approximately 10 business days, depending on location.
Please note that transit time may be affected by weather conditions, customs delays, or carrier service interruptions.
Shipping Rates
Free tracked shipping to the United States, United Kingdom, Canada and Australia.
For other countries, shipping rates are calculated based on total weight and delivery address. Final charges are displayed at checkout before payment confirmation.
Order Tracking
Once shipped, you’ll receive a confirmation email with a tracking number.
Tracking updates will be available either on our website or directly via the carrier’s tracking portal.
Customs & Import Taxes
Buyers are responsible for all customs duties, import taxes, tariffs, and fees charged by their local authorities.
For orders delivered to the United States, Kridha Decor pays all customs duties and import taxes (delivered duty paid), so there is nothing extra to pay on delivery. For orders to other countries, customs duties or import taxes set by your country's government are the buyer's responsibility and are separate from our shipping charges
Kridha Decor is not responsible for delays caused by customs clearance processes.
Order Modifications & Cancellations
Requests for changes or cancellations must be made before processing is complete.
Once shipped, we are unable to modify or cancel the order, though we will make every effort to assist you if possible.
Lost or Damaged Shipments
If your order arrives damaged or is lost during transit, please email us within 7 days of delivery (or when the expected delivery date has passed), with your order number and photos if it is damaged.
We will coordinate with the carrier to resolve the issue and provide either a replacement order or a refund, depending on the circumstance.
For returns, please see our Refund Policy.
Contact Us
We’re here to help! For any queries regarding shipping, or your specific order:
Email: kridhadecor0225@gmail.com
Phone: (+91) 9971155802
Our customer service team is available during business hours to provide assistance with your concerns.
By placing an order with Kridha Decor, you acknowledge and agree to this Shipping Policy and associated conditions.
