Refund policy

• Buyer must return item within 14 days of delivery
• Buyer is responsible for return postage costs
• Buyer is responsible for loss in value (as agreed upon with seller) if an item isn’t returned in original condition

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at kridhadecor0225@gmail.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at kridhadecor0225@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
 Please get in touch if you have questions or concerns about your specific item.

Unfortunately, There are a few items that can’t be returned:

Clearance items / Sale Items
Gift cards
Personalized items
Items marked “Non-Returnable” on the sale page

Exchanges

Our no exchange policy means that once a product is purchased, it cannot be exchanged for another product. This policy applies to all items and transactions. Please review the following details:

1. Final Sale: All purchases are final. We do not offer exchanges for any products, regardless of size, color, or other preferences.
2. Careful Selection: We encourage customers to carefully review their orders before completing the purchase. Ensure that you have selected the correct item, size, color, and quantity.
3. Customer Support: If you have any questions or concerns about a product before making a purchase, please contact our customer support team. We are here to assist you in making an informed decision.
4. Defective or Damaged Items: In the event that you receive a defective or damaged item, please contact our customer support within [insert number] days of receipt. While we do not offer exchanges, we will address these issues promptly and provide a suitable resolution.

By completing a purchase on our website, you agree to abide by this no exchange policy. We appreciate your understanding and cooperation.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kridhadecor0225@gmail.com.